EnsureFlow™ provides a standardisation of processes, within the property repair and insurance sectors, where manual work and inefficient or poorly integrated applications slow people down.

When using Ensureflow™ your organisation can:

• Eliminate unnecessary processing steps and improve customer service by the automation of many business procedures.

• Significantly cut operating costs and ensure customers receive the correct level of service, by matching information to a work order, noting trade availability and job location, whilst optimising appointment and response times.

• Better control resources by improved management of business processes achieved through standardised working methods,  availability of audit trails, and the simplification and streamlining of operations.

• Increase Operational Visibility by having all information, data, and progress tracked and visible within the one mobile workflow management software system.

• Easily monitor project status through our advanced alert and message board functions.

• Access employee training, assistance and support with the availability of our Australian based team.

• Maintain consistency of documentation by the electronic delivery of standardised Insurer and Loss Adjuster specific templates.

• Centralise the storage of documentation for improved control with a variety of digital file uploading functions.

• Minimise double-handling & eliminate duplication by having a centralised workflow database.

• Significantly reduce property claim life handling costs by effectively monitoring all communication with stakeholders.

• Improve accuracy with a 360 degree perspective of your cost management and key performance indicators through detailed business intelligence.

• Improve efficiency by having a defined information management process.   

• Have an invaluable workflow system with no investment required in server infrastructure, maintenance of hardware or provision of support staff.

• Improve customer service by providing the Policyholder, Insurer, Trade Partner and Subcontractor with real time requests and updates through their own secure online access.